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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Product name is IPad 2 with 32 Gig storage capacity, software version 7.1.2. Using ITunes, when I press "file, devices" the resulting menu box doesn't function. If I press "backup" nothing happens. What should I do?
iPad 2
I assume that you are trying to backup and/or sync your iPad, but you really didn't say specifically. I always recommend, quitting everything, restarting everything and starting all over again.
Eject your iPad, quit iTunes, reboot your computer, and reset the iPad. Then try again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
The choices provided after pressing "file, devices" do not work. What do I do?
