What are the settings for using an ATT mail account with iPad mail?

Question

Level 1

27 points

What are the settings for using an ATT mail account with iPad mail?

Dear Folks,

I just switched from earthlink to att, and I can't seem to get Mail configured quite right. I can send email just fine, via stmp.att.yahoo.com. But when I try to receive email it tells me it can't connect to pop.att.yahoo.com.

Since I can send OK, I figure my email address and password have to be good, so most likely I'm using the wrong POP server address.

Would someone like to give me a clue?

Thanks!

pax / Ctein

2.2GHz 15" MacBookPro+4GB RAM+320 GB HD & '333' Lombard w/PowerLogix 500 MHz G4, Mac OS X (10.4.11), also, a 27" quad-core i5 iMac and a 64GB 3G iPad

Posted on Aug 26, 2010 9:26 PM

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Answer 1

Aug 26, 2010 10:24 PM in response to (none) Ctein

I'm looking for the same thing. I have an Iphone and have it working after a lot of work but I can't get mail to send. I can also receive on it but not send so I know my id and password are correct. My mail account is a %%%%%@att.net

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Answer 2

(none) Ctein Author

Level 1

27 points

Aug 28, 2010 1:35 PM in response to houndmomma

Dear hm,

Heheh-- I can go out but not in, you're the other way around. Kinda surprised we didn't get an instant answer to these questions-- maybe we're the only two people on the planet using att mail.

That said, excruciating trial and error got me to a solution for the iPad-- may or may not work for you, but here goes:

Incoming Mail server: pop.att.yahoo.com
Outgoing Mail Server: smtp.att.yahoo.com
Server Port: 995 (note: this is NOT the default on the iPad)
Use SSL: On
Authentication: Password (note: this is NOT the default on the iPad)
User name: xxxx@att.net
Password: your passwordhere

Also found this URL with additional info about many services:

http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&ft=&ps=solution Panels&locale=enUS&dyncharset=UTF-8&solutionId=KB5892

Good luck! Let me know if this works for you.

pax / Ctein

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Answer 3

Aug 29, 2010 3:31 PM in response to (none) Ctein

Hi Pax,

Funny, I was starting to also think we were the only ones on the planet that were having this problem, or that apple support was the worst on the planet. Since this is my fist time posting a questions – I only have this post to base my option on.

I went in and changed my Server Port from the default to “995” – and it didn’t work. But… What is funny is that when I went back in and changed it back to the default – get this… It worked. So, thanks for sharing what worked for you so that I would go in and play with the settings again getting mine to also work.

Jennifer

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Answer 4

(none) Ctein Author

Level 1

27 points

Sep 2, 2010 12:25 AM in response to houndmomma

Dear Jennifer,

It's just Ctein-- "pax" is merely a signoff, like "sincerely."

Since you're new to the discussion groups, you may not realize that this is NOT official Apple support. This is just a motley of end-users who try to answer each others' questions. Usually the quality of response is decent, but I've noticed that good answers to iPad questions (that aren't utterly trivial) seem to be much harder to come by. I think it's too new a platform for there to be many 'experts' out there.

For what little it's worth, I noticed the same phenomenon, working on getting both my ipad Mail and friend's MacBook Pro Mail to work properly (with different carriers). We both had settings for some functions that should have been by the book and worked, but they didn't. So we tried alternate settings and sometimes they worked, but when they didn't switching back to the original (non-working) setting made things work. Weird, but you're not alone in seeing this.

My arm-waving guess is that there's something in the Mail preferences that's a bit 'sticky.' Ah well, at least all of us got our problems solved.

pax / Ctein

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Answer 5

Mr Pixel

Level 2

448 points

Nov 2, 2010 8:58 AM in response to (none) Ctein

Am having similar problems. Outgoing settings work on our iBook, using home wireless net, but the same settings do not work on our iPad. Why is this, and can anything be done to fix this?

I am connected to our AT&T DSL modem via Ethernet cable. the modem is the wireless type, also.

INCOMING: pop.att.yahoo.com
USERNAME: [name]@sbcglobal.net
PASSWORD: *************
PORT: 995 w/Use SSL checked.

OUTGOING: smtp.att.yahoo.com
USERNAME: [name]@sbcglobal.net
PASSWORD: *************
PORT: 465 w/Use SSL checked

I entered this info into the iPad before syncing it and have tried many permutations to no avail. Talking to AT&T did no good as they suggested coming out and changing settings in the DSL modem, which would have precluded using it normally, and would have made it impossible to connect elsewhere with the iPad. D'oh!

Apple doesn't have an answer as we spent a couple of hours with one of their "GENIUSES" and after asking his supervisor about it we left with only the mobileme capability. We can access the internet tho, just not use our own email address.

All I can say is HELP--HELP--HELP--HELP--HELP--HELP--HELP--HELP--HELP--HELP-!!

P.S. A family member who just left Apple told me that the next OS is going to be called "LION, OS7!"

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Answer 6

Nov 2, 2010 5:22 PM in response to Mr Pixel

I have ATT mail as one of my accounts and I just turned on the option to sync mail settings in itunes and all was well. That only syncs the account info, not the messages in your mailboxes.

More about Lion here:

http://events.apple.com.edgesuite.net/1010qwoeiuryfg/event/index.html

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Answer 7

Muudrock

Level 1

0 points

May 14, 2011 9:31 AM in response to (none) Ctein

You need to change the SSL setting BEFORE changing then port number. It does need set to port 465 on SMTP server with SSL on. Change the SSL setting, change the port to 465, and click done. it will verify and show check marks by the settings. It should work after that.

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