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Forgot Passcode - Locked out of iPad Mini

My daughter forgot her passcode, and is subsequently locked out of her iPad. I found the KB article iOS: Forgot passcode or device disabled which says to open iTunes and restore from backup. The problem is, when I open iTunes, the iPad Mini does not show up, therefore I can't restore from the previous backup. The iPad

screen says 'iPad is disabled connect to iTunes'. Any suggestions would be greatly appreciated.

Posted on Aug 21, 2014 5:27 PM

Reply
4 replies

Feb 23, 2017 6:11 AM in response to Greg Kresslein

It made me panic but resolved issue by plugging iPad into iMac and held both the home button (round button at bottom of iPad) at the SAME TIME as the on/off button at top of iPad, which both need to be held until the recover iPad shows and you can opt to simply update iPad. If it does not update or they ask you again for forgotten passcode, you have to restore it and it gives option to do this by either choosing a backup you made on iTunes or make iPad as NEW. As my last back up to iMac was years old, I simply chose as NEW. I then had to sync all my old music back, apps, etc and iCloud settings restored all my photos, calendars, my contacts, notes etc.


ALWAYS USE iCloud backups. They are useful! I think I will do regular backups to both iCloud AND iMac from now on.

Aug 21, 2014 6:13 PM in response to Greg Kresslein

FORCE IPAD INTO RECOVERY MODE


1. Turn off iPad


2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)


3. Plug USB cable into computer's USB port


4. Hold Home button down and plug the other end of cable into docking port.


DO NOT RELEASE BUTTON until you see picture of iTunes and plug


5. Release Home button.


ON COMPUTER


6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.


7. Select "Restore iPad"...


Note:


1. Data will be lost if you do not have backup


2. You must follow step 1 to step 4 VERY CLOSELY.

3. Repeat the process if necessary.

Aug 21, 2014 6:27 PM in response to Greg Kresslein

How can I unlock my iPad if I forgot the passcode?

http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html


iOS: Device disabled after entering wrong passcode

http://support.apple.com/kb/ht1212


How can I unlock my iPad if I forgot the passcode?

http://tinyurl.com/7ndy8tb


How to Reset a Forgotten Password for an iOS Device

http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device


Using iPhone/iPad Recovery Mode

http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm

You may have to do this several times.


Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.


~~~~~~~~~~~~~

‘iPad is disabled’ fix without resetting using iTunes


Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

2. Open iTunes with the iPad disconnected.

3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

5. Click ‘Setup as new iPad’ and then click restore.

6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.


If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.

~~~~~~~~~~~~~


Try it and good luck. You have nothing more to lose if it doesn't work for you.


 Cheers, Tom 😉

Forgot Passcode - Locked out of iPad Mini

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