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Connectivity

Getting Connection failures! my new iPad Wi-Fi+3G will not connect to my home wi-fi network. can not set up cellular data account. anyone?

iPad, iPhone OS 3.1.3

Posted on May 1, 2010 3:58 AM

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3 replies

May 3, 2010 6:07 AM in response to Dick Lenham

thank you. Apple support was very helpful. While i had excellent Cell signal, i could not connect and set up cellular data plan.. Support suggested I try to connect from outside my house and that worked perfectly. Regarding my Wi-Fi connectivity problems, i temporarily disabled my rounters WAP encryption. tested WEP. did not work, however when I reset to WAP encryption the iPad connected to my Wi-Fi started to work. sorry I don't know exactly how it got fixed.

Connectivity

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