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I can connect to WiFi but not the internet

I am trying to connect a new IPad 2. I have a Belkin router that is B+G+N. I use WPA2 encryption and MAC filtering. The IPAD's MAC address was entered into the router and when I provide the encryption key as the password I am able to connect to WiFi but not anything Internet related except for email. When I type any URL in Safari it takes me to my router's management page. In fact I can log into my router and manage it from my IPad but I can't connect to anything else. I have 8 other computers/devices that connect to the router fine including two Apple Ipod touch's. This has me baffled.

iPad 2 Wi-Fi, iOS 5.1.1

Posted on Jun 24, 2012 8:21 PM

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2 replies

Jun 25, 2012 5:29 AM in response to Ross P

Looks like there's an app for that http://www.belkin.com/networking/apps/😉 Check out the "self healing" one. I've never used it but looks like it could make all your troubles go away.


my guess is that you may have entered something incorrectly and you should try again, with a fresh start with the ipad. Renew it's DNS and resynce everything.


Or just use that app, it sounds like you've been at it for a while and have exhausted a lot of the immediate trouble shooting tasks.

Jun 25, 2012 8:11 AM in response to Ross P

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398


iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304


iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199


Additional things to try.


Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.


Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.


Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html


Another thing to try - Go into your router security settings and change from WEP to WPA with AES.


How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/


If none of the above suggestions work, look at this link.

iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/


Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE


Unable to Connect After iOS Update - saw this solution on another post.

https://discussions.apple.com/thread/4010130?tstart=60


Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.


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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.


 Cheers, Tom 😉

I can connect to WiFi but not the internet

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