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Two week old unit won't charge to 100% and doesn't seem to hold charge long

I charge my battery every night but in the morning it's only 99%. And today the charge has only lasted7 hours...I've got Apple Care...should I take it back to the store?

iPad Air Wi-Fi, iOS 7.1.1

Posted on Jun 1, 2014 4:29 PM

Reply
1 reply

Jun 1, 2014 5:03 PM in response to Denelouwho

Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon. The only thing that matters is the total amount of operating time from full charge to auto-shutdown.


Use the wall-mount charger that came with the iPad and charge overnight. Do NOT use an iPod/iPhone charger. Do NOT use a computer's USB port. Then, operate it normally until auto shut-down (ignore any low level alerts that may appear). An irony is that doing that test to determine the total operating time is also the procedure necessary to calibrate the battery level meter.


I'm not claiming that you do not have a problem. I am stating, however, that we don't yet know. If the above test does, in fact, indicate a problem, read this.


Also, according to Apple:

Use Your iPad Regularly

For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).

Elsewhere, Apple elaborates and explains that two half-discharges (or four quarter-discharges, etc.) equals one full discharge.

Two week old unit won't charge to 100% and doesn't seem to hold charge long

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