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My email attachments download but don't open

My email attachments seem to download Ok but do not open. This problem has only happened in the last week or so. Can anyone help me?

iPad 2 Wi-Fi, iOS 5.1.1

Posted on Jun 24, 2012 4:41 AM

Reply
3 replies

Jun 24, 2012 5:06 AM in response to Asedad

Quit the mail app - restart your iPad - launch mail again and see if the attachments open.


Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus ➖ sign in the upper left corner of the app that you want to close. Restart the iPad.


Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

My email attachments download but don't open

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