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i cannot open my Apps to change credit card

I need to change my credit card info for my itunes account, but I cannot open my Apple ID from settings to do so.

iPad Air Wi-Fi, Cellular, iOS 7.1

Posted on Sep 1, 2014 4:26 PM

Reply
5 replies

Sep 2, 2014 6:16 AM in response to tracilpoteet

Hi
I have similar but a bit different problem. Would very much appreciate if you guys can help me to fix it.
1. I was using old (1st) Apple ID with loading different apps.
2. Later on I have changed it with the new (2nd) Apple ID
But!
When I try to get updates of the previously downloaded apps (which I have got with my 1st Apple ID) it shows in the password entering window my 1st Apple Id email!
Bug:
I am not able to doanloads the updates for the apps which has been received with the old Apple ID.


Note: all the possible measures like changing the id in settings of itunes, appstore, entering serial number with my new id have been already taken.


Please advice me what shall I do to remove my old Apple ID login (email) from all the possible windows while trying to get updates.
Thanks.

Sep 2, 2014 6:23 AM in response to Trox777

All apps, and any other content from the store, are tied to the account that downloaded them. If you created a new account, as opposed to updating your existing account with a new email address, then to be able to download updates to those apps with your new account you will have to delete them from your iPad (which will also delete their content/settings) and buy/download them with your new account

i cannot open my Apps to change credit card

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