IPad Air 2 :: Unlocked It With Passcode And Failed
Dec 8, 2014
I got a lovely new IPad Air 2 as a birthday present over the weekend. I set it up and used the same passcode as my Iphone 6+ then later in the day I tried to unlock it with my passcode and it failed! My fingerprint can unlock the device but I cant reset the passcode or power off the device as it will ask for my passcode. So far its showing 3 failed attempts in settings yet I know I am correct as I was very careful setting it up?
Does anyone know how to reset the passcode when you are no longer abe to access the IPAD. I have forgotten it and when I go to sync it with Itunes it wont allow me to do this unless I have the passcode which I have totally forgotten.
My iPad 4 has stopped working. It froze suddenly as I dragged a file to my home screen and it appears the home screen was full, not sure if that's the reason but the entire touch screen became unresponsive.
So first thing I tried was to do a hard reset, held the Sleep/Wake button and the Home button at the same time, waited for 10 seconds or so, the device restarted I saw the apple logo, then the date/time and the Slide To Unlock, everything LOOKS normal, I tried sliding across it and it was not responsive. I cannot even get to the passcode screen.
I was then advised to do a Restore from ITune, so I connected the iPad to my computer and downloaded the latest iTune to my computer, then initiated the restore...it started to perform the restore and an hour later an error message on my computer popped up saying "ITune could not connect to the iPad because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes."
I would love to enter the passcode but I can't because I can't get past the unresponsive Slide To Unlock, that is the reason I needed to restore in the first place, so what are my options?
I have tried the hardware reset/restart. I called Apple support and the advice was to do a restore. I attempted a restore and it requires the iPad to be unlocked, but I cannot get to the passcode screen due to the unresponsive Slide To Unlock.
Reset It To Factory Settings Without Knowing Passcode?
May 3, 2012
We laid off an employee but don't have his passcode to reset the ipad to it's factory settings.Is there anyway I can do this? I tried following the directions I found:
If you dont know the passcode to go into the ipad and reset it, you simply need to connect the iPad to iTunes.
Connect your iPad to the USB port on your computer, open iTunes and on the left side of the panel will appear a category for Devices... select the iPad. The summary window will have the information on the iPad and below that the choice for Restore. Select Restore, and you will have to do some confirming usually, and the system will go to work restoring the iPad to the factory settings.
IPad 2 :: Has Black Screen Cannot Do Passcode - How To Reset Through Computer
Dec 7, 2014
My ipad will not turn on. When connect to itunes message on laptop reads "unable to open ipad, Ipad contains passcode must do passcode, but my ipad cannot open. How can I reset ipad when not responding. Tried resetting but only flash and then turns off