IPad :: OS 7.1.2 - Change Option In Apple Configurator To Never Update

Dec 9, 2014

How do i change the option in apple configurator to set " update os" to "Never update". When restoring an ipad to a os image (7.1.2 in this case) without updating to 8.1.1. I am using OS Yosemite with lates apple configurator.

Info:
MacBook Pro with Retina display, OS X Yosemite (10.10.1)

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How Long Does It Take For Apple To Update The App Store With An Apple ID Change

Jun 22, 2012

How long does it take for Apple to update the App Store with an Apple ID change?

Info:
iPad 2, iOS 5.1.1

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IPad :: Wrong Apple ID In App Update - Cannot Change

Jun 20, 2014

It seems that if you change your Apple ID. Have a now defunct email address, changed it to new email address/ID via my iPad within cloud/itunes in settings. All works ok - but when I go to update my apps in the 'update all apps' section, it puts my old email address in the Apple ID and of course, there's no way to change it. Tried deleting the account and starting over etc.etc. but the old email address is still there. Can't update anything now!

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Restore IPad 2 With Apple Configurator?

Jun 4, 2012

I have been using Apple configurator to maintain a classroom set of 30 iPads. We just finished our first use in a class where we had to manually download courses and books onto each iPad (these are being loaned out to different classes).While I know configurator is unable to put on iBooks, restoring to a clean backup (with all iBooks and Courses deleted) doesn't get rid of the books and associated data (like highlights). Is there a way to completely wipe the iPad to factory settings? Or does the ibook/iTunes U course data need to be deleted on each device?

Info:iPad 2, iOS 5.1.1

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IPad :: Configurator Error (Could Not Refresh IOS Update Catalog)

Aug 29, 2014

I use Configurator (version 1.5) to manage a fleet of about 300 iOS devices at my elementary school. Today when I was in the process of getting a set of iPads ready, I was having issues authorizing one of the free apps I was trying to install. I quit out of Configurator and relaunched it. The Confugurator menu bar appeared, but the window did not open. After about a minute I get a dialog box that says, "Could not refresh the iOS update catalog".

At this point, I restarted my sync computer and tried again. Same result. Restarted again, booted from another volume. Repaired disk permissions a couple of times and got LOTS of repairs.

Still doing the same thing.

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Apple Configurator Not Accepting ITunes VPP Apple ID Or Password

Mar 13, 2012

Per the directions on the Apple Configurator online help site [URL], I attempted to set my Apple ID in Preferences and it was rejected as having an invalid username or password. When I visit the Apple VPP site, however, the username and password log me in just fine. See image...

Info:
iPad 2, iOS 5.1, Apple Configurator not accepting VP

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Change Apple ID In App Store To Update?

Sep 20, 2011

I bought an iPad from a friend and he came with his Apple ID. When I download applications from the App Store, I changed his Apple ID to my Apple ID. But when I'll update he returns a different ID than I signed up. How can I change this "update ID" to my ID?

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Change Apple Id But Keeps On Appearing During Update?

May 1, 2012

When i press the update my old apple id appears when i put my password it states that it was disabled. I created a new apple id but my old appears everytime theres an update

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Unable To Set Apple ID In Apple Configurator Preferences

Jun 20, 2012

When I try to set my Apple ID and password in preferences under Apple Configurator of my iPad 2, it says invalid username and password. But, I am able to login to Apple VPP site with same ID and password. How can I set up ID and password in ‘Preferences?

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Apple Configurator Cant Delete Metadata From Music And Books On IPad 2

Jun 20, 2012

I have added books and music on my iPad 2 via iBooks and iTunes respectively after creating back up for all files. Even after restoring back up, Apple Configurator cant delete these items from the iPad. Is there any way to fix up this issue with Configurator?

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Apple Configurator: Personalize Each IPad So That Only Apps I Select Get Synced Onto Each Device?

Jun 27, 2012

The Apple Configurator page assures that "Apple Configurator can also be used to personalize devices with data and documents for specific users."

I can import apps from the Volume Purchasing Program into Apple Configurator and sync them to new devices. But can I personalize each iPad so that only apps I select get synced onto each device, in a process that is streamlined and tollerable? For example, within the Apple Configurator interface, will I see a list of all my available apps and be able to select each individual app I want synced onto my new device?

Also, when I use the Apple Configurator, will I bypass the whole having to use redemption codes generated by the VPP, in that Apple Configurator will internally monitor how many appls I have remaining and not require me to type in the codes?

Info:
iPad 2, iOS 5

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Apple Configurator 1.0 App Not Authorized

Mar 12, 2012

I have begun testing the new Apple Configurator for mass deploying iPads. We currently have another MDM solution in place but we want to try Apple's to see if it's better for us. So I setup a profile and imported a paid app we use on all our iPads. I then imported redemption codes I obtained as part of our VPP program and then authorized the apple ID I originally used to purchase the app in iTunes. I also set this same AppleID in preferences of the Apple Configurator. When i connect an iPad to my mac it starts to go thru the prepare phase but always fails with 'App not authorized' and I can't figure out why. Again I have followed the docs I found and bought the app with a different account than my VPP account uses and used this same account in iTunes and Apple Configurator.

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Not Able To Install Apps Through Apple Configurator 1.1

Jul 15, 2012

Each time I try to install apps through Apple Configurator 1.1 on my iPad 2, it gives an unknown error message and says “install prohibited”. How can I avoid that error message and correct this issue?

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Import EBooks Via Apple Configurator?

Apr 24, 2012

I've downloaded free apps in iTunes, and imported them into Configurator with no problem. I've added documents to my users in Configurator without problems.But I can't find a way to add the free eBook I've downloaded in iTunes.

iBooks is not a valid App to which to add documents. If I try to import the epub file as I would an ipa, I only get a spinning wheel and the word "importing" forever....

Info:Apple Configurator, Mac OS X (10.7.3)

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Apple Configurator VPP - App Not Authorized Error

May 23, 2012

I'm new to using Apple Configurator and VPP licensing for setting up iPads for our business. In a nut shell I had several free apps and a couple VPP apps imported and deployed to several iPads with no problems. Everything seemed to be working great until I went to import some additional apps from my iTunes folder and accidentally re-imported the entire folder. Once the entire folder was import "overriding all the existing apps and VPP apps" I could no longer re-deploy any of the VPP apps to the iPads "I am getting an "app not authorized" error for only the VPP apps. I then tried to remove and re-import all the apps, re-import the VPP licenses, check-in and check-out the iPads, deleted and re-downloaded apps under iTunes, etc. (Just about every troubleshooting combination) with no luck.

Info:
iPad 2, iOS 5.1.1, Apple Configurator

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Restoring Backup In Apple Configurator

Apr 13, 2012

I am trying to restore a backup to a new iPad from an iPad i've set up the way I want from Apple Configurator. When i click Prepare Apple Configurator starts configuring the iPad but stops at "Restoring backup". The iPad seems to have finished restoring when I browse through it but does not jump over to the next step, Supervise. I think something in the restore process went wrong.

Info:
iPad 2, iOS 5.1

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Use Apple Configurator To Delete WiFi Profiles?

May 30, 2012

I am a 17YO IT Support technician for the School I attend, and we have got abvout 250 iPad 2's in storage as we are unable to get them set up for the School Server, then get the iPad to delete the Server Credentials afterwards.

Is it possible to use the Apple Configurator Released on Mac OS X to 'push' profiles and settings, but delete the previous settings before it installs the new ones? Or does it Delete the settings as it is installing the new settings?

Info:iPad 2, iOS 5.0.1, Work Issued iPad

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Apple Configurator: Backing Up And Restoring Data?

Jun 21, 2012

I have the smurf village and while it was loading my niece ran her fingers across the screen and it just stopped and went back to the main screen. I tried to load it up again and it just keeps going back to the main/home screen. Everything else works. Should I reset the game and loose all my progress? Or is there a way to save everything and use the back up off of the cloud. If so, how can I restore the Smurf Village app. off of iCloud? Before I delete it :( me and my niece will be devastated after all the time,money,and work put into this game. Please help !

Info:
iPad 2, iOS 5.1.1

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Apple Configurator Will Not Restore WiFi Settings?

May 23, 2012

We have 120 iPads 1's running iOS 5.1.1, I created an backup from an iPad whos Wifi setting are pre-configured and working.

I then take a backup of that iPad and attempt to restore it to several others. The Wifi setting will not carry over to the other devices.

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Use With Apple Configurator To A Backup System Yet And Tried Restoring?

May 13, 2012

Has anyone else tied the Apple desktop or laptop they configured to use with Apple Configurator to a backup system yet and tried restoring? I have read this Apple KB article, but wanted to know if there are any gotchas or anyone experienced anything else that was detrimental in their backups. It says just to the ~/Library/Application Support/com.apple.configurator directory is important, but this is a departure from the iPhone Configuration Utility where Apple representatives warned us about ever removing that device, because the certificates for signing profiles could never be exported to another system (despite certificate export utilities). I do not know if I should be so worried, so I was curious if anyone else had experience.

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Apple Configurator: Installing IOS And Sequential Numbering?

Apr 4, 2012

I'm in the middle of deploying 300 iPads in a K-12 environment. I'm trying to avoid an MDM solution for now until we know if this pilot program will move forward and scale up. I've got iTunes in 'Activation Only' mode and have been going through the iPads there first. Then I am quitting iTunes and starting Apple Configurator. This probably isn't the best process, but for now I am just 'Prepare'ing and 'Supervise'ing so that I can throw them into groups and export my MAC addresses for our inventory/NAC guy. I mention that, because I am not messing with 'Profiles' yet so those aren't causing these issues. It seems that it if you put the device into Supervision mode it must check the iOS version everytime it 'Prepare's and when it is 'Installing iOS' I can only do one iPad at a time. If I plug another iPad in to prepare it fails on the iOS for the first one.Anyone else find this to be true?It seems that when I set the 'Number sequentially starting at ...' on it works properly for the first 2-3 iPads and the 3rd-4th iPad then gets the previous ones name. I then have been renaming it in the 'Supervise' tab and starting my 'Prepare' again.Anyone else find this to be true? This part is clearly making this process take longer having to double check everytime the app names a device. I understand an MDM solution might make some of this easier, but I'm trying to remain fiscally responsible with this pilot program and not jump into a subscription based program until I know we will continue this. I'm waiting on my 16-port sync-n-charge from Datamation to come in, but I question how useful it will even be to me if I keep having to check device naming and can only 'Prepare' one at a time.

Info:
iPad 2, Apple Configurator

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