IPad 2 Dead Pixel Suddenly Appeared?
Mar 26, 2011Only got it yesterday and it was all good. Just now I noticed a blue dead pixel pop up. Can I fix it myself or do I have to return it when they get new ones home?
View 21 RepliesOnly got it yesterday and it was all good. Just now I noticed a blue dead pixel pop up. Can I fix it myself or do I have to return it when they get new ones home?
View 21 RepliesI just bought a 64gb white and have one dead pixel at the bottom right corner and a stuck pixel near top right should I return ? There not very big but now that I know where they are I can't help but notice them every time I use it. I just bought the iPad the other day from Target and don't have any apple stores near by.
View 2 RepliesI just received my iPad in the mail on Friday, so I'm assuming I have the newest version of everything. Anyhow, I was working in keynote and I'm not sure what I pressed (I know my finger was on the home button) but all of a sudden a dock of all my apps appeared. It was so beautiful and I've been LONGING for that capability on my iPhone. But now I cant figure out how I did it or how to get it back. Was it just part of the keynote app or do iPads now come with that capability without first downloading an app.
View 2 RepliesWhat's happening to Apple's customer service? So after waiting nearly a month after ordering (online Apple store), I FINALLY got my iPad 2 today, and was so excited to get started with it. Immediately after syncing, I notice a very noticeable dead pixel right smack in the center of the screen.I'll just call Apple Care, let them know about it ASAP so when I go to swap it out, they can't say I did it later.The tech support guy is like "how many dead pixels"."1" I tell him "Ok, well, yeah, you did the right thing by calling us. Now just watch it to see if it gets worse, then feel free to call us back". (Paraphrasing)I asked him what about the red dead pixel my in the center of my screen that is so obvious anytime a white screen is on the iPad. He proceeds to tell me that Apple's policy is not to do anything unless it's at least 3 dead pixels! ARE YOU KIDDING ME? I just spent $600 on this brand new iPad, and I'm just supposed to accept a dead pixel? I then asked what about doing an outright exchange, which I'm entitled to do dead pixels or no dead pixels. Sure, he says, and connects me w/ sales.Now, up to now, even though I'm disappointed w/ what the tech guy had to say, at least he was very warm and nice about it. The type of courtesy I've come to expect from Apple care. Not the case with the lady from sales.
She proceeds to tell me in a very annoyed and brief tone that I can NOT RETURN TO THE APPLE STORE BECAUSE I BOUGHT ONLINE. She says "because they'll have no record of your sale". Seriously? How is that possible? How about I just pull up my receipt on my iPhone for you and SHOW you my record of sale. No go. So basically, according to her, I have 14 days to initiate a return. I have to send it to them, ON MY DIME. Then I have to place a new order and wait all over again!!! NOT COOL! I could understand if I just had buyers remorse, or wanted a different model, but it's an exchange for a manufacturer's defect. It's not my fault I got a unit w/ a dead pixel!
I just find it hard to believe that if I walked into an Apple store (unfortunately I live 3 hours away from the nearest one and driving there this weekend is not an option for me due to work obligations) that I wouldn't be able to get a genius to swap this out for me. Anyone have any experience doing this? Is it really that strict with separating Apple online orders and in store purchases? Will they really not swap it out because I don't have enough dead pixels or because I bought it online? Or did I just get an Apple Care rep in a bad mood?
I know that the requirements for replacements is at least 3. But I'm quite bothered..
View 9 RepliesI've recently purchased an iPad 2 and have noticed that a pixel is stuck blue. Thing is it's only when that area of the screen is black! Is it dead or stuck? Can it be fixed or do I return for a new one?
View 6 RepliesI have found a dead/stuck pixel on my iPad 2 screen and not sure what I should do about it. The problem is, this is my fourth unit due to light bleed issues and the other 3 replacements I have had have also had scratching on the back, straight out of the box. The unit I have now is the best one I have had - less light bleed issues and a flawless backing. Only issue now is that I have found this dead pixel. It is really obvious and really annoying but I don't know whether to take it back because of all the trouble I've already had with the previous units.
View 14 RepliesI just realized that my ipad 2 has 1 fully dead pixel, 1 half dead pixel ( fainter ) and screen bleeding at all corners and couple of other spots...
Does apple's warranty cover this screen bleeding issue? Anything I should know before taking it to apple?
just returning it for another one as I have a dead pixel. What do I need to bring to the genius bar appt with me??Box, or just the ipad??
View 3 RepliesMy new iPad had a dead pixel
View 25 RepliesWithin 12 hours of (finally) updating my still-new iPad, a major issue popped up. In the appearance of a dirty red/orange spot on the top-right portion of the screen. I'm unsure if it's a software issue or a hardware glitch, as... It only appears on brightness above 40%. Bringing up the app switching bar (by double-pressing the Home button) makes it disappear. In MyPaint (the app I use most on my iPad) above 40% brightness it didn't appear even in a completely black portion of the screen.
View 2 RepliesJust got my new iPad 32/3G but I think there is a problem. Indeed i saw a mark on the black frame (right in the middle/ under the glass) I saw any of these "marks" on the models in store (but there was only wifi ones)
View 19 RepliesI picked up a 32GB iPad 3G this morning. Got it home and started playing, then noticed a single dead pixel. It is stuck on red.
View 10 RepliesI got my wife an iPad for Mothers Day and I noticed last week that there is a dead pixel right in the middle. It bugs the hell out of me but I didn't want to tell her because she hasn't noticed yet. If I got it in May is it to late to trade it out for a new one with a 100% working screen?
View 17 RepliesI have an iPad since a few weeks and noticed that my iPad wifi has a dead pixel... Can i get a new iPad? I live in The Netherlands.
View 1 RepliesJust got my iPad 3G on Friday and just noticed a dead pixel on the right side of the screen. Called apple care and they made me an appt at a retail store. Will they replace my iPad or just replace the screen
View 11 RepliesDoes Apple have an official policy regarding dead pixels?
View 24 RepliesAppeared after about 5 hours of use! I was watching a film and it appeared before my eyes! Will be taking it back the the apple store next weekend, will they repair or replace?
View 12 RepliesI have one very strange pixel on my iPad. It has light gray color. I can see it if color of image is black. What is it? Is it a dead pixel. A dust? What color should be dead pixel?
View 1 RepliesI have a 32GB Wifi iPad purchased 4/3/10. I also purchased AppleCare. I just discovered a dead pixel (all colors but black). Have an appointment with Genius this morning. Anyone have any idea if they will replace it? If they are out of stock will they refund my money after 14 day return window?
View 14 Replieshi , i live in lebanon i received an ipad as a gift and i descoverd a dead pixel not far from the middle of the screen i have my ipad from 2weeks now and in lebanon they do not repair or exchange ipad because its not yet official to sell it what should i do
View 1 Replies