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cannot play video after sync

After sync, having downloaded 5 tv episodes and 2 movies, Video application shows no videos to play. I had no sync errors, and free space in the iPad decreased as files were transfered. iPad shows 5gb of video content, how do I play it?

iPad, Other OS

Posted on Jul 14, 2010 2:10 PM

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7 replies

Jul 15, 2010 2:46 AM in response to eicaza

What version of iTunes do you have? (make sure that you have the latest version)

Are you fairly familiar with using iTunes to sync to an iPod/iPad from a PC/Mac? Have you checked the basic things like making sure that the videos are selected to be synced?
By default, when you connect a new device to iTunes, nothing will sync. After connecting your iPad, you have to enable syncing of each media type (music, podcasts, videos, photos etc) and the select each file before you sync. Perhaps have a look at some iTunes tutorials if you are not familiar with the process.

(I apologise if you are already familiar with this but I just wanted to start with the easiest fix first)

Jul 15, 2010 7:01 AM in response to crumpethead

I have iTunes 9.2. I have used iTunes since it first came out, syncing various macs, an Apple TV, ipods and iphones. Have had trouble on several occasions due to bugs in iTunes, but over time they have been solved.

The iPad info (in settings) indicates it has 0 videos, even though I see videos being transfered to the iPad during sync, and the space available gets smaller while the size of space allocated to videos grows.

Message was edited by: eicaza

Jul 15, 2010 3:46 PM in response to eicaza

Have you checked the media type of the files in iTunes? I had a problem (following an iTunes upgrade a few months ago) where some movies and video podcasts changed their "media type" to music. See if your movies appear in your iPod app as some other media type.

I fixed this by deleting the files from iTunes, keeping the file (ie do not move to recycle bin), then re-import the file to iTunes.

cannot play video after sync

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