Email Issue or am I just really daft?

Question

Email Issue or am I just really daft?

Hi

Just set up my email account on iPad and it stays loading on checking For Email. I have checked my email account using my iPhone and my laptop, they retrieve my messages as normal, so I don't think it is a gmail issue?

I have been through the setup twice and even added my secondary account which does the same thing.

Sorry if this has been posted before, I hope one of you can help?

Thanks

Posted on Jun 19, 2010 4:59 PM

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Answer 1

Best reply

iphone3Gguy

Level 3

570 points

Jun 19, 2010 5:05 PM in response to Sally-Ann Hopkins

Could be your connection. If you are using 3G try switching to Wi-Fi or vice versa and test.

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Answer 2

Jun 20, 2010 5:57 AM in response to iphone3Gguy

Thanks but on wifi all the time with the iPad. On iPhone it works on both, what else could it be?

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Answer 3

lllaass

Level 10

210,417 points

Jun 20, 2010 6:49 AM in response to Sally-Ann Hopkins

When you said you were on wifi all the time that means that you can use and internet program fine. Right?

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Answer 4

Jun 20, 2010 6:57 AM in response to lllaass

Indeed even TVCatchup is streaming fine, so I am assuming it is something within the setting hmmmm

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Answer 5

Jun 20, 2010 7:01 AM in response to Sally-Ann Hopkins

Just been through settings and they match those on iPhone head scratching time.

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Answer 6

red555

Level 4

2,581 points

Jun 20, 2010 8:12 AM in response to Sally-Ann Hopkins

I would try the following in this order.
1) Delete that mail account.
2) Restart the ipad by holding down the home & sleep button until the apple appears. (Past the slider)
3) Recreate the email account. See if it now works.

If still not working, try: Restore ipad from computer-itunes.
Then verify the email account and retest.

If it STILL doesn't work, take it to an apple store with your iphone that is working for email and let the expert assist you in figuring out why the ipad isn't working with the same setups as the iphone. You can make reservations on line (I think) at www.apple.com/retail > view all stores > select UK from dropdown. Select your store.

Manchester, Arndale Centre
New Cannon Street Mall
Arndale Centre
Manchester
M4 3AJ
0161 216 4570

Manchester, Trafford Centre
146 Peel Avenue
Trafford Centre
Manchester
M17 8BL
0161 240 1000

Hope this helps.

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Answer 7

Jun 20, 2010 8:32 AM in response to red555

Hey

Thanks it worked a treat to delete, turn off then back on and recreate account. Thanks so much.

As a side note I noticed that you said you got through for iPhone 4 for Thursday. Have you been able to pre order or are you joining the queue on Thursday?

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Answer 8

red555

Level 4

2,581 points

Jun 20, 2010 9:06 AM in response to Sally-Ann Hopkins

Glad you are up and running.

I pre-ordered the iPhone 4. I started at opening time for on-line orders at 4am eastern US time. Tried many times until I went back to bed for a few hours. Then I tried all day, off and on, then finally got a successful order at around 8:30 PM eastern US time. I was almost done trying, but then I got a successful order confirmation.

That day, I went to Apple store in Jacksonville FL and they told me to get on one of their computers and order on-line. (big whup. I could do that at home.) So I went to AT&T and their computers were down, but they wanted my credit card, signature and me to sign the contract and "they will place my order when the computer comes back up". I was born at night, but not last night.

So back home I went and kept trying. The rest is iPhone 4 history....

...I guess you can tell I had the entire day off.

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