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ipad wont start

Just tried to start ipad with no response at all. Tried to restart with various combinations of power switch and menu button. Eventually had to reconnect to laptop, start itunes (which initially did not recognize the ipad) and after holding restart button down for about 15 seconds got the apple logo. itunes then recognized the ipad but I have had to do a complete restore of ipad system and then backup of all apps. The lesson: make sure you're well backed up!!!. The question: why did it fail to start??? There are now other posts with similar problems. Hope this of interest / help. Would be interesting to get Apple's viewpoint.

ipad, iOS 4, OSX 10.6.5 Macbook Pro

Posted on Nov 16, 2010 10:59 AM

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6 replies

Nov 16, 2010 2:07 PM in response to JNN**

HI and welcome...

Sorry to hear you are having problems with your iPad.

The question: why did it fail to start???


You didn't mention anything about how far the battery may have been discharged ??

Eventually had to reconnect to laptop, start itunes (which initially did not recognize the ipad) and after holding restart button down for about 15 seconds got the apple logo.


That isn't necessary. If your iPad won't startup normally, when you connect it to your computer, it will startup automatically, no need to hold down the start button, in fact, it may cause problems for the hardware by doing so.

Would be interesting to get Apple's viewpoint.


This is a user to user forum, not Apple. However, you can provide feedback here:

http://www.apple.com/feedback/ipad.html

Apple offers a one year limited warranty on all iPads.

Bookmarking the online iPad user guide might come in handy.
http://manuals.info.apple.com/enUS/iPad_UserGuide.pdf





Carolyn 🙂

ipad wont start

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