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I had to restore my ipad but do not remember the original used name or password and now cannot start up the ipad. pl help

could not restart my ipad after restoring it as I could not remember the original user name or password I had associated it with then.

iPad 2, iOS 7.1.2

Posted on Sep 1, 2014 8:45 PM

Reply
1 reply

Sep 2, 2014 5:05 AM in response to sundeeprsingh

Try to reset your password at My Apple ID (appleid.apple.com) as described in this document:


iCloud: Find My iPhone Activation Lock in iOS 7

http://support.apple.com/kb/HT5818


What if I forget my Apple ID password?

If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity. Once your password has been reset, it will work normally with Find My iPhone and Activation Lock.

If you forget your password and cannot reset it, you will lose access to your Apple ID and may be unable to use or reactivate your device. To help prevent this, visit My Apple ID periodically to review and update your account information.

I had to restore my ipad but do not remember the original used name or password and now cannot start up the ipad. pl help

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