My PC thinks my ipad is a camera and cannot connect to itunes

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My PC thinks my ipad is a camera and cannot connect to itunes

When i plug my ipad into the computer via the sync lead that came with the ipad, an auto popup display comes up saying that the ipad is a camera and when i go into itunes it says that i cant connect it to itunes store.

Posted on Jul 19, 2010 4:22 AM

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Answer 1

JimHdk

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Jul 19, 2010 5:17 AM in response to jackfens

What level of iTunes do you have?

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Answer 2

lllaass

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Jul 19, 2010 5:40 AM in response to jackfens

What computer are you using? Has it worked before? If yes have you installed any programs on your computer?

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Answer 3

jackfens Author

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Jul 19, 2010 6:06 AM in response to JimHdk

I have the latest itunes

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Answer 4

jackfens Author

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Jul 19, 2010 6:07 AM in response to lllaass

Im using Windows XP, I have an ipod touch which works fine with my itunes.

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Answer 5

jackfens Author

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Jul 19, 2010 6:35 AM in response to jackfens

Sorry all, i have got it working now, when i got the ipad i rushed to get it working and skipped the registration part which must have kept on re-setting the ipad, so make sure you register the ipad when you get it!

Thanks all for trying to help

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Answer 6

jackfens Author

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Jul 19, 2010 6:35 AM in response to jackfens

make sure to register your ipad to your computer when you first get it!

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Answer 7

Dec 14, 2010 10:53 AM in response to jackfens

I registered my iPad when i first bought it, but had to do a total "Restore" - and now every time i plug it in i get this message...(I CAN connect to iTunes).

In addition, my PC (XP Pro, w/latest service pack), my computer sees a NEW device every time, so after awhile i have 10 iPad/camera devices in Explorer...is there any way to get around this?

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Answer 8

lllaass

Level 10

210,411 points

Dec 14, 2010 11:07 AM in response to SaipanJill

Have you tried this:
http://support.apple.com/kb/TS1538
or this:
http://support.apple.com/kb/TS1495

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Answer 9

Dec 14, 2010 1:43 PM in response to lllaass

Thanks for your response...i uninstalled and reinstalled the driver...and re-booted....no change.

Is it typical that the iPad is listed under "Imaging Devices" ("Apple iPad) and "USB Controllers" ("Apple Mobile Device USB Driver")?

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