Unable To Verify Exchange Account Password/how To Break The Password Prompt Cycle?

May 28, 2010

I'm unable to successfully create a Microsoft Exchange account on my iPad. The steps I'm following:

1. I enter all data except the domain and save to create the account

2. Turn on the wifi (I was getting a continuous string of "Unable to Verify Exchange Account" cues when I tried to create the account with the wifi on)

3. Once the wifi's on, I receive an "Unable to Verify Certificate" cue, which I accept

4. I'm then asked again to enter my Exchange account password, which I enter and am prompted again for my Exchange account password, which I enter, and so on and infinity.

I've verified all the entered fields (including the password) with my IT folks, including that mobile access to my account is enabled. I know the settings (including the password) should work, because they're the same ones I'm using for Entourage on my MacBook Pro.

Any ideas on how to break the password prompt cycle or alternative account generation methods I could try?

Information:
iMac, MacBook Pro, iPad
Mac OS X (10.6.3)



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