Sync/Backup Takes HOURS?

Aug 17, 2010

I've been researching this problem ALL of Saturday, without any joy.

On Thursday, I purchased a brand-new iPad. After one day of adding apps, it suddenly stopped backing up. It had been slow, but that was to be expected with new data being added. I tracked down an issue with RSS feeds/Newspaper apps, which seemed to add HOURS to the backup. Delete these (NYT, BBC News, HuffPo) if possible.

The research said that the problems were many:

Use of older USB cable when syncing

SOLUTION: Use the one which came with the iPad

Two problematic .dlls stored (or not) in System 32 folder (XP Pro)

SOLUTION: Locate and replace these .dlls

Bad USB ports

SOLUTION: Switch cable around

Anti-Virus prog conflict

SOLUTION: Disable AV for a moment whilst backing up

(I even downloaded and installed "Backoff", a programme which allows you to choose whether you backup or not. Obviously, I also ticked the X on iTunes to stop it from syncing, but this defeats the problem -- eventually, I will have to backup my data)

I have tried <<all>> of these solutions without being able to backup my brand-new iPad. So what did I do: I got a replacement at the Apple Store where I had bought it just two days ago.

I came home, synced and backed up without problem, BUT when I went to add my <<first>> app the backup stalled all over again.

To test to see if it was my computer or not, I un/re-installed iTunes and Quicktime from scratch. Then I synced my Touch WITHOUT ANY PROBLEM in backing up.

I do not know what is happening. I am not a n00b. I know my way around a computer. I am at a complete loss to know how this is happening with an Apple product, which right now, is as worthless as a Windoze computer.

And if you're reading this, Apple, shame on you.

Your customers are having problems and your form replies and lack of iTunes support are a scandal.

Information:
Dell
Windows XP Pro
SP3 / McAfee AV / iTunes 9.2.1 / iPad 3.2.2

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